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Kentico Xperience 13 End of Support
- What Happens when Kentico Xperience 13 Support Ends?
- Why End of Support is a Business Risk, Not Just an IT Issue
- Moving to Xperience by Kentico is More Than a Version Upgrade
- The Opportunity: A More Modern, Integrated Digital Experience Platform
- A Practical Approach to Kentico Modernisation
- Why Work with ITworx Consulting?
- Don’t Wait Until Support Ends to Start Planning
- Is Your Organisation Still Running Kentico Xperience 13?
31 December 2026 marks a significant milestone for organisations relying on Kentico Xperience 13. With official support ending, businesses must consider not only the technical implications but also the opportunity to modernise their digital platforms for the future.
For organisations operating Kentico Xperience 13, the approaching deadline raises important questions about cybersecurity, operational continuity, regulatory compliance and long-term technology investment.
While existing platforms will continue to operate beyond 31 December 2026, they will do so without ongoing product support or security updates from Kentico.
The transition to Xperience by Kentico (XbyK) should therefore be approached as more than a routine software upgrade. It represents an opportunity to review existing architecture, improve integration capabilities, strengthen security and establish a more sustainable digital technology foundation.
What Happens When Kentico Xperience 13 Support Ends?
Kentico has confirmed that technical support for Xperience 13 will conclude on 31 December 2026.
From 1 January 2027, Kentico will no longer provide:
- Security patches or vulnerability fixes.
- Software updates, hotfixes or bug fixes.
- Technical support or product maintenance.
- Further enhancements to the existing platform.
Importantly, this does not mean that existing Kentico Xperience 13 implementations will automatically stop functioning.
However, organisations continuing to operate the platform will assume responsibility for managing the risks associated with unsupported software.
For organisations with business-critical applications, sensitive information, complex integrations or regulatory obligations, these considerations deserve attention at both technical and management levels.
Why End of Support Is a Business Risk, Not Just an IT Issue
The implications of operating unsupported software extend beyond the immediate technology environment.
For these reasons, the end-of-support deadline should form part of an organisation’s brpader technology risk and investment planning.
Cybersecurity and Vulnerability Management
Without vendor-provided security patches, newly discovered vulnerabilities may remain unresolved. This can increase exposure to cybersecurity threats and complicate ongoing vulnerability management.
Regulatory Compliance and Governance
Organisations subject to information security frameworks, government procurement requirements or industry-specific compliance obligations may face additional challenges demonstrating appropriate software lifecycle management and risk controls.
Operational Continuity
As surrounding technologies evolve, maintaining compatibility with operating systems, infrastructure, third-party services and integrations can become increasingly complex.
Rising Maintenance Costs
Over time, reliance on custom workarounds and specialised technical support may increase the cost of maintaining legacy implementations.
Constraints on Future Innovation
Older architectures can make it more difficult to introduce new capabilities, improve customer and stakeholder experiences or integrate emerging technologies.
Moving to Xperience by Kentico Is More Than a Version Upgrade
Unlike a conventional software update, transitioning from Kentico Xperience 13 to Xperience by Kentico involves architectural changes, data migration and potentially significant adaptation of custom functionality.
Although Kentico provides migration tools to support the transition, there is no universal in-place upgrade that automatically transfers every existing feature, integration or customisation.
The effort required depends on the complexity of the current implementation, its technical architecture, custom-developed components and integration requirements.
A successful transition should therefore begin with a structured assessment of the existing environment.
The objective should not simply be to reproduce the existing environment on a newer platform, but to ensure the investment delivers meaningful long-term business value.
Key Considerations:
Application Architecture
Reviewing the current technology stack and identifying opportunities to modernise application components.
Content and Data Migration
Assessing existing content structures, data quality, relationships and migration requirements.
Enterprise Integration
Reviewing connections to CRM, ERP, identity management, databases, APIs and other business systems.
Custom Functionality
Determining which capabilities can be retained, adapted, replaced or retired.
Security and Governance
Reviewing authentication, authorisation, data protection, auditability and operational controls.
Business Continuity
Planning testing, deployment, transition and rollback arrangements to minimise disruption.
The Opportunity: A Modern, Integrated Digital Experience Platform
Xperience by Kentico introduces a modern digital experience platform designed to support changing enterprise requirements.
These benefits should be evaluated against each organisation’s actual requirements, existing investments and expected return on investment.
Capabilities:
Modern Application Architecture
A contemporary .NET technology foundation supporting scalable application development and integration with enterprise environments.
Centralised, Reusable Content Management
Structured content management and multichannel delivery that can reduce duplication and improve information consistency.
Enterprise Integration Capabilities
Support for integration with existing business applications, APIs and external services, enabling a more connected digital ecosystem.
Digital Marketing and Personalisation
Integrated tools for managing customer engagement, campaigns, automation and personalised digital experiences.
Continuous Platform Evolution
An evergreen product approach, with ongoing platform updates that reduce dependence on infrequent major-version upgrades.
Long-term Business Flexibility
Opportunities to rationalise legacy functionality, improve maintainability and align the platform with future digital transformation initiatives.
A Practical Approach to Kentico Modernisation
Organisations should avoid treating the transition as an isolated migration exercise. At ITworx Consulting, we recommended a structured approach built around five stages.
This approach enables organisations to make informed investment decisions while balancing operational requirements, implementation costs and long-term value.
1
Assess the Current Environment
Establish a clear understanding of the existing Kentico implementation, including infrastructure, custom functionality, integrations, content structures, security and operational dependencies.
2
Define Business and Technical Objectives
Identify the organisation’s future requirements and determine which existing capabilities should be retained, improved, replaced or discontinued.
3
Develop a Migration and Modernisation Roadmap
Evaluate architectural options, licensing, implementation complexity, risks, costs and business priorities. Develop a realistic plan with clear milestones and responsibilities.
4
Implement and Validate
Migrate content and data, modernise application components, rebuild or adapt integrations, and undertake comprehensive functional, integration, performance and security testing.
5
Establish Ongoing Platform Management
Implement appropriate hosting, monitoring, deployment, security, maintenance and support arrangements to protect the investment beyond the initial transition.
Why Work with ITworx Consulting?
Modernising an enterprise digital platform requires more than specialist CMS development skills. It demands an understanding of business systems, application architecture, security, integration and ongoing operational responsibilities.
Established in 2003, ITworx Consulting is a Sydney-based Australian ICT consultancy with more than 20 years of experience delivering technology solutions and professional services to government agencies, industry organisations, professional services firms and private-sector businesses.
Our capabilities combine Kentico development expertise with broader enterprise software engineering experience, including:
- Kentico Xperience and Xperience by Kentico development.
- Microsoft .NET, Azure and SQL Server technologies.
- Custom business applications and enterprise systems integration.
- Data migration, information governance and application modernisation.
- Cybersecurity, identity management and secure cloud infrastructure.
- Structured testing, deployment and quality assurance.
- Ongoing technical support, maintenance and platform enhancement.
This combination enables ITworx to approach Kentico modernisation within the broader context of each organisation’s business and technology environment.
Our focus is on delivering secure, reliable and maintainable solutions that support operational requirements while providing a foundation for future growth.
Don't Wait Until Support Ends to Start Planning
With the 31 December 2026 deadline approaching, organisations operating Kentico Xperience 13 should assess their current position and establish a clear forward strategy.
Not every organisation will need an immediate, comprehensive rebuild. Depending on the complexity of the existing implementation, a phased modernisation approach may provide a practical balance between risk, cost and business continuity.
The important step is to understand the options and make informed decisions before unsupported software becomes an ongoing operational concern.
Is Your Organisation Still Running Kentico Xperience 13?
ITworx Consulting can help you assess your existing platform, identify migration requirements and develop a practical roadmap to Xperience by Kentico.
Whether you require an initial technical assessment, a migration strategy or end-to-end implementation and ongoing support, our team can help you plan the next stage of your digital platform investment.
Contact ITworx Consulting to discuss your Kentico modernisation requirements.
Ready to take the next step? Contact us for a no obligation chat.
